Comments on: A handy tool for capturing ideas from your customers: UserVoice

By: Tony McKenzie

Tony McKenzie — Fri, 14 Jan 2011 19:09:19 +0000

Great discussion. I’d like to introduce a new product we have developed, SimpleFeedback.com. SimpleFeedback.com adds feedback to your website and provides a backend suite of tools for managing feedback received. It’s highly customizable, support iOS applications and is reasonably priced. It’s worth checking out.

By: Jana

Jana — Mon, 11 Oct 2010 15:19:57 +0000

What is the best way to get started with UserVoice? I would like to use it for my rebex.it website.

By: Lars

Lars — Sat, 21 Aug 2010 14:42:44 +0000

Yes, Kampyle is overpriced. I compared it with UserVoice and see it’s not worth that much money.

By: Mike Peterson

Mike Peterson — Fri, 20 Aug 2010 20:15:31 +0000

UserThought.com is an alternative feedback solution for websites that has Feedback Analytics as well as unique Content Highlighting and Feedback Overlays features. UserThought has free and paid plans starting from $29.99/month.

By: Joe

Joe — Tue, 20 Jul 2010 22:10:48 +0000

Totally agree with Rob,

Kampyle is way too expensive, their user interface on the admin side is not very intuitive. Overall the product itself is good, but it’s not worth what they are charging.

By: Lars

Lars — Mon, 19 Jul 2010 20:04:09 +0000

We have successfully integrated UserVoice to our system at componentsoft.uservoice.com. I'm glad to see UserVoice work well.

By: JimmyOsmo

JimmyOsmo — Tue, 29 Jun 2010 03:14:09 +0000

UserVoice is great. We are considering purchasing it for our new forum systems. However, the price is a little bit high.

By: Rob

Rob — Wed, 31 Mar 2010 03:18:27 +0000

Kampyle is a good tool, but it’s pricing sucks – it’s totally prohibitive – shove the decimal place over and I’d install it on all my websites.

All you’re paying for are the sales guys and account managers which 95% of people don’t need.

Until then, better to install 4Q…

By: Eugene Mayevski

Eugene Mayevski — Sat, 14 Nov 2009 13:48:41 +0000

If you have your own web server, take a look at VoxPopuli. This is a web widget designed for hosting on your web site. It's free and open-source and it can be easily integrated into any CMS, forum system and alike.

By: James

James — Mon, 05 Oct 2009 19:54:34 +0000

Uservoice would be nice if their pricing was reasonable. 100 votes is free, but if you want any more than that it’s $90 a month.

A voter is any user that has voted for an idea on your forums in a month. Most sites, especially the troubled sites that are looking for something like Uservoice to get feedback, would roll through 100 votes within a week. I really like their service but honestly I could pay someone in India $90 to create the whole darn Uservoice site for me.

I really wish they’d figure out a more reasonable pricing structure. They’re not paying someone to tally the votes by hand so I don’t understand jumping from Free to $90 a month. Looks to me like they misplaced a decimal point and the prices should be $2, $9, $29, $59 instead of $20, $90, $289 and $589. Feedback is great, but who would pay hundreds of dollars a month when it’s so much cheaper to pay someone overseas? $589 is two months salary in Pakistan.

They explain why the can’t lower their price here.

“Our pricing is always under review, because we want to provide the best value for our customers, while also providing the best features. We also need to stay in business to provide anything. So, please be as specific as possible in your comments.”

We need to stay in business? Exactly how many hundreds of dollars a month do you need to “stay in business”? Did they all quit their day jobs in the hopes everyone will pay $90+ a month?

Sorry Uservoice but as soon as someone offers what you do for $5 to $10 a month I’m signing up with them.