Client testimonial: “The best in the business,” says PayPal

PayPal building

PayPal, one of the world’s largest Internet payment companies.

Most of our clients hire us to improve their websites. PayPal, one of the world’s largest Internet payment companies, hired us to help it recruit great conversion talent.

The results were great.

A short interview with the client

“My name is Ron Patiro. I’m Global Experimentation Manager at PayPal.com. My job is to increase PayPal’s main KPIs throughout the funnel from acquisition to engagement.

My job is to increase PayPal’s main KPIs

“I have specialized in conversion rate optimization since 2007. For many years, I worked in-house, but I’ve also worked at agencies, including Conversion Rate Experts. At Conversion Rate Experts, I learned a tremendous amount. They are the best in the business. My skill set when I joined compared to when I left was incomparable. I can get results much more easily now. I’m much better at my job.

At Conversion Rate Experts, I learned a tremendous amount. They are the best in the business.

“At PayPal, conversion rate optimization is essential. It’s one of the best ways to hit our quarterly targets. For me personally, I love the challenge. It’s interesting, and I get to work with people across many projects.

At PayPal, conversion rate optimization is essential. It’s one of the best ways to hit our quarterly targets.

“My department is responsible for building PayPal’s internal capabilities to increase the number of experiments we conduct.

“I recently contacted Conversion Rate Experts to help me build our team. Recruiting had been very difficult. Our internal HR department had been unsuccessful. We had also tried several external companies, with no success. They didn’t know how to hire for this role, and where to look for talent. Our experience working with Conversion Rate Experts has been great. We received more qualified candidates in a week than we did in the previous year.

Our experience working with Conversion Rate Experts has been great. We received more qualified candidates in a week than we did in the previous year.

“It has been incredibly valuable.”

This article is subject to our Testimonial Protocol, which is described here.

What you should do now

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